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Premium economy in the news

Big article in today's WSJ about the explosive popularity in premium economy. I can't copy too much of it, but here are highlights:

Premium economy seats come with better meals and more seat width, legroom, recline and perks at a far cheaper fare than business class. The idea has taken hold everywhere but the U.S., where American, Delta and United have been focused on updating coach with slim seats and boosting business class to international standards.

In a sign of how cramped regular coach seats have become, fliers have shown themselves willing to pay $600 to $900 round trip for these add-ons.

Lufthansa and Singapore had been reluctant to install premium economy for many years. They worried coach passengers wouldn’t pay up and business-class customers would trade down. But Singapore and Lufthansa say they heard more from frequent fliers, travel agents and corporations that don’t pay for business class who wanted something better than coach and were willing to pay 50% more.

Now 15 of the 20 largest airlines that offer long international flights have installed premium economy cabins.

U.S. airlines say they are content to offer extra legroom, which travelers increasingly pay for, and don’t have immediate plans for full premium economy offerings. United says it is constantly evaluating whether to add elements beyond extra legroom. American says sales of it extra legroom seats, which cost $112 to $177 each way on long international flights, are “doing well.”

Posted by
32352 posts

phred,

I've tried Premium Economy in the past and felt that it provided a more comfortable flight, but I wasn't happy about the price. I'm going to try it again this year to see if it's worth the price.

This would seem to be a good money making tactic by the airlines. Reduce the size of seats and then charge passengers more for the same size seats as the old economy seats.

Posted by
524 posts

I agree Ken.. I think it is so awful of them to be doing this. I paid the extra to go on our Italy trip in a month, but not coming back. Will fly Delta and I will let you know what I think.

Posted by
7209 posts

Yes just remember these so-called "premium economy seats" are actually just normal seats that SHOULD already be given to air travelers as an economy seat. However the airlines have now chosen to make your travel time so utterly miserable that they're banking on you paying "extra" for the NORMAL seat. US airlines all a bunch of bottom dwellers and the sooner airline regulation comes into play the better!

Posted by
2790 posts

Actually Tim they may or may not be "regular" seats.

On Delta they are.

On Virgin Atlantic it's a completely different cabin with a completely different set up.

If you are paying for it, it is good to research what your airline provides for Premium BEFORE You hit 'buy'

Posted by
4853 posts

Also keep in mind they push this option pretty hard every step of the way. First when buying your ticket, then when you check in to get your boarding pass, and then if you need to use a kiosk in the terminal they may try you again. And each time the upgrade price will be different! Their crafty little computers are constantly adjusting the price based on availability. If they need bodies enough, the offer can be pretty good. You can also try to negotiate if there's a person involved.

Posted by
813 posts

I looked at premium economy for our forthcoming trip on Air France. It looked like it might be worth the money until I saw a couple of online postings from people who had done it. The added space is nice but in the case of Air France the seat reclines in a funny way that can be very uncomfortable and folks said thanks but no thanks. Before spending the money it would be a good idea to research the individual air line.

Posted by
1266 posts

I've flown what is PE on British Airways, the seat was a little wider than a standard economy seat and it reclined a little more. All in all I found it quite nice and would do it again on future flights.