I have been trying to order tickets online for Paris to Bayeux at the end of May. The price on Rail Europe is $108 per person, whereas the price on tgv-europe is only 30 euros per person, but my payment transaction on tgv-europe has been rejected twice. I called my credit card company and it wasn't them that rejected it. Can anyone help me? Thank you!
Posted by
Spring, Texas
635 posts
I've had the same problem. My Visa won't work but MasterCard seems to go through without a problem. The other thing you can do is send an email that explains your problem. You might get their customer service to help.
Posted by
OP
Somerset
8 posts
Thanks, Ken. I didn't even think to try another card, and the Master Card worked great and within a few minutes I had the tickets. I was sure hoping we didn't have to pay the inflated price through Rail Europe. Again, thanks.
Posted by
St. Augustine, FL
89 posts
I had the same issue last week when booking my trip...I tried two separate Visa cards and an American Express with no luck. I called my cc company and at first they had denied the charge... So they removed the block and I tried again while I had them on the phone..still no luck...tried again the next day in case the "system" had to update and I still couldn't get it to go through. Exasperated, I tried PayPal using one of the Visa cards that wouldn't work before and it immediately went through...go figure! Cici
Posted by
2081 posts
hi, made the same train trip early last year. had no issues with the purchase. but while browsing for times/$$$, i did. if you still cant do the purchase, try using a different browser. happy trails.