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Paper vs Mobile Eurail pass on iPhones?

Dear all,
I would really appreciate any advice from iPhone users who have recently used a Eurail mobile Global pass.
We have bought Eurail Mobile Flexipasses with Refund protection, but are wondering if we should exchange them for paper passes, after having read about travellers having many problems with mobile passes. We still have nearly 6 months before our trip.
Thanks very much for your help!

Posted by
1818 posts

I’m actually sat on a Rome to Milan train as I type this. We have the app on our iPhones and once you get your head round how it works, is very slick. We booked with a newish UK based agency that specialises in non flying holidays and has excellent support. There was an offer of a free upgrade to first class when we booked as long as we used the app. They actually offer a free weekly webinar to their customers explaining how to use the app.

It did take a little while to get our old heads around what to do but now it is very simple, even changing trains when we missed a connection in Salerno two weeks ago. What the agency did recommend and we have done is print off all our seat reservations before we left - that saves trying to find both on your phone at once when the ticket inspector comes round.

Posted by
3739 posts

The mobile pass works fine. I am about to buy my third one this year :-)

My tips are:
- Do not use the App for train planning. Use official website and apps. The data is sometimes outdated.
- When adding trips you do not have to be exact. Eurail is only interested in which countries you travel in. So if you do not find your exact trains or routes put in something approximate. And you do not need to have everything in there. As long as you end up activating a day you are fine.

Reservations you best do via the websites of the railways themselves, or via RailEurope for France, Spain and Italy.