I cancelled online a FlexPlus roundtrip ticket on Norwegian Air (100% refundable) on June 10. I received an email confirmation the same day.
I’ve flown Norwegian many times in years past and always buy a refundable ticket. The couple times I’ve cancelled, I got my refund to the cc within a day or two. So for me, not seeing a refund from them after two weeks is unusual.
But with times being different now, about how long should I wait before contacting them again, either by phone or email?