I registered with Trenitalia about 9 years ago and have bought many tickets online since, but not in the past 4 years. I wanted to buy our tickets for March now when I can get Super Economy prices, but I could not log in. The website did not recognize my email. (Curiously, it had my password pre-entered, at least it was the correct number of digits). So I tried to continue the purchase by ticking the “proceed without login” box and it let me get all the way through train choice, seat selection, etc., but at the final step before payment it said my “details are not valid” or something like that. No specific field was flagged as incorrect with respect to how I entered the information.
Is there a trick to getting past this, or is my old registration now invalid? Has anyone been able to purchase without registering? (I tried re-registering using the “I do not have a Code Fiscale” box but that didn’t work either.)
I know I can purchase the tickets through Trainline.eu (and I did), but I am curious if anyone has had any luck with Trenitalia recently.