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Posted by
10721 posts

I have never used the app. What advantage does it offer? Right now I walk down the aisle, am greeted by name by the agent, asked if I have anything to declare and am sent on my way. How could the app improve that?

Posted by
19653 posts

Not all airports are the same. Seattle has the walk-thru. Most other airports don't.

The app allows GE members to bypass the facial recognition machines at some airports and go directly to the officer.

There won't be a new Global Entry app. There will be a new Trusted Traveler app that will include all the TT programs including GE.

Posted by
970 posts

Carol - when connecting at big hubs like ATL and JFK, the app does come handy to bypass the line for machines which can be long.

The new app will also be used to manage and renew GE card.

Posted by
198 posts

CarolnowRetired, Frank and Joy - you are some of my "go to's" for travel advice!

THANKS for this! I hadn't realized there was an app either but I love walking right behind Carol and within second, back inside home territory! Thanks for the update!

Posted by
5134 posts

Thanks for the notice. Were traveling next week and i am glad we didn’t miss it.

Posted by
19653 posts

The new Trusted Traveler app is now available. Well, at least on the Google Play Store. I have to guess it's also available in the Apple store as well.

It will replace the previous Trusted Traveler app and the Global Entry app.

Posted by
13540 posts

Thanks, Frank—I just downloaded it on my iPhone.

According to the message I got after I downloaded, it says: "This app brings together the mobile services previously offered through the Global Entry and Trusted Traveler programs' mobile apps. All available in one convenient mobile app."

I guess I can remove those two apps now. That's good, I like having fewer apps on my phone, although I never seem to manage getting rid of too many of them, but I like it when I can. 😊

Posted by
2736 posts

Joy, thanks for posting this.

I just downloaded the app and reapplied for Global Entry.

Posted by
13540 posts

Just so everyone is clear, Joy and Frank are both talking about the same app: the new Trusted Traveler App that will be replacing both the old TSA app and the Global Entry app. I was a little confused by some of the language here at first, so that's why I'm mentioning this now. I've already downloaded the new TTA on my iPhone.

Here's a link to the Apple version: https://apps.apple.com/us/app/trusted-traveler-programs/id6504689240
And here is one for Androids: https://play.google.com/store/apps/details?id=gov.dhs.cbp.ttpm&hl=en_US

Open the links on your phone, and you should be able to go straight to the App Store or Google Play to download it.

Joy, thanks for posting this—it's always good to be up-to-date with the TSA. 😊

Posted by
970 posts

Thanks Frank and Mardee for clarifying and making it easy for others to know what to download.

Posted by
6682 posts

Joy, thank you for the heads up, which has given me time to download the new app and get it set up before my flight home. Much appreciated!

Posted by
249 posts

I am going to use this on my return into SFO..Now this is why I pay $125 for my GE! Im waiting in my seat and can clear myself!

Posted by
260 posts

I gain useful travel information from this forum. I now know that my old app called "My TSA" is not an official government tool. This morning I used login.gov to download the official Trusted Traveler app. I also read recently on this forum that Global Entry may not be necessary if entering the US through an airport that has facial recognition in the non-global entry lines. I recently returned at Chicago ORD and I was the only person in the Global Entry "line". Without checked luggage I was out the door in a minute after receiving and then handing over my laminated pass. The other entry line for people with Mobile Passport was long with perhaps 200 people but moving very swiftly. So perhaps I saved only a couple of minutes using my Global Entry access. Thank you all for your helpful advice.