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New Global Entry

Flew into JFK today and the Global Entry has changed.

Passport inserted, take your photo, get your slip (no questions at machine), hand it to agent, asks a couple of questions, done.

I'm guessing facial recognition.

Posted by
7158 posts

Probably right. I heard it's being tested in some major airports.

Posted by
4161 posts

We joined this past summer , and at the interview , they indicated that would be the method .

Posted by
4071 posts

The agent at Terminal 4 JFK typically just takes the receipt and doesn’t ask any questions — this has been my experience both walking on my own as well as in a wheelchair.

Posted by
1070 posts

Same process at Boston Logan Airport. Coming home both in August and this past Saturday, the agent took the slip of paper. No questions asked.

Posted by
2785 posts

Miami airport has this as well now but it would not work for me. I had to go through regular lines. No one else seemed to be have problems. I had no problem with global entry prior to this new system, including this past July.

Any ideas about what to do so doesn't happen again? Miami is the airport I usually fly into.

Posted by
183 posts

In Pittsburgh last week used the machines, the only questions asked were those on the entry card we were given on the plane regarding customs declarations, presence to livestock, etc. Scan the passport, get the slip, present to the agent.

Posted by
14731 posts

When I departed SLC last week Delta was using facial recognition for boarding. I realize that is not related to GE but it’ll be interesting to see if it’s used when I come back in at the same airport at the GE kiosk.