Neos Airlines JFK to MXP

I'd heard of Neos as a package holiday carrier for the domestic, Italian market, but I didn't know they were selling directly or flying to JFK.

I found this, which is pretty positive: https://www.youtube.com/watch?v=TcEq7owEtK8

My standing concern about small, independent, budget carriers like this is that if things go wrong there are seldom easy alternatives—and it looks like Neos only flies to JFK 3 times a week.

Thanks for the info

The current NEOS fleet is composed of five Boeing 737-800W (Winglet), four Boeing 737-8 and six Boeing 787-9 Dreamliner respectively holding 186 single class seats in single and 359 seats in two distinct classes (Economy that 36 seats are Economy Extra Plus, Premium). https://us.neosair.com/en/neos_history

With a small fleet, if a plane goes out of service unexpectedly, replacing it is a problem.