He is to pick up the tickets at the station in venice.
He seems to have lost his credit card. Not sure yet what the bank is doing but we leave in about a week.
What is the process for getting the tickets? Is it enough to just have ID and the printed out email and information or do you have to provide the CC?
oh thank god he just called he let it at work and someone just found it!!!
phew
Back to the original question...what IS the answer?
I cannot speak to the tickets in Italy, but the Eurostar tickets absolutely NOT be picked up without correct card,, and card must have same number. There was a thread( on another travel forum) about how a man had a letter from his bank and a new card,, but STILL had to buy tickets at the station, and pay a higher fee for them.
If you purchase tickets online for pickup in Europe,, I would guard card with life..