With FindTransfers.com
https://www.findtransfers.com/
We were facing a “bus link” in our train trip from Milano Centrale to Desenzano on Lago di Garda.. The train, which connected Milano Centrale with Verona, stopped at Brescia, and passengers were offer a bus for onward travel. With our family of 8, having traveled for 8 hours by boat and train from Luzern, I did not want to deal with the crowds trying to get places on that bus. Plus it was late enough in the day (around 18:30 at Brescia) that we were faced with possibly missing dinner at our hotel if we were too late.
So I looked for a taxi or transfer company for the short distance between Brescia and Desenzano (about 20 miles). My google search turned up FindTransfers, a British company that arranges airport and other transfers with local companies across Europe. You enter your date and time, pickup point and destination, and number of people, and they send you bids from the local companies.
I got two bids and chose the one from Brescia Autoservici:
https://www.brescia-autoservizi.it/servizi/
The price of €140 seemed fair (€17 per person) and we would be taken directly to our hotel, not dropped at the Desenzano station like the bus would. It looked a whole lot better than fighting the scrum to get on the bus, so I booked it. When I saw how crowded the train was—-standing room only, with most of the people heading to Verona and needing that bus transfer, I was really glad I did. The driver was waiting for us at the Brescia station, holding a sign with our name. The van was clean and comfortable, and the driver very professional. And it was great to be taken directly to our hotel. We checked in, dropped our bags, made our 8:00 dinner reservation, and had a nice relaxing meal after a difficult travel day. (The food at the hotel restaurant is excellent, as we knew from a previous visit).
Communication with FindTransfers was easy and efficient (and in English), and we did get contact info for the driver so I could text him when we arrived at the station. It all went very smoothly, and I will not hesitate to use the company again if we need a private transfer.