Due to a medical situation which cropped up prior to my long-awaited, much anticipated RS Adriatic tour, I was forced to cancel the tour:( Upon the completion of the tour, I had us flying out of Dubrovnik to Amsterdam via EasyJet. I am trying to file all the necessary paperwork to collect on the travel insurance and credit card cancellation benefit for reimbursement. The flight was non-refundable, but I just want to cancel the flight as, obviously, I won't be on that plane, and the insurance travel insurance/credit card e-claim portal ask if you have cancelled your flight. When you go on the EasyJet site and click "Manage my Bookings", there is the ability to change your flight, but no way to cancel a flight. What the heck? Am I missing something? I see there is the possibility to claim a refund or a voucher due to a medical event that requires their medical form completed and a doctor's letter ( I plan to do that), but no way just to cancel.
Anyone have any experience with cancelling EasyJet flights?