Heathrow to London with luggage/Seniors

We are two seniors travelling with two large suitcases each because of cruises, etc. We are flying from Copenhagen into Heathrow on British Airways and were looking at taking the Heathrow Express high speed train to Paddington Station but I see that Paddington doesn't have lifts and I don't think we can manage the stairs or escalators. Are their attendants to hire to help with luggage at Paddington? We are staying at the Rembrandt Hotel, South Kensington. Thanks for any ideas.. Terri

Posted by Lola
Seattle, WA
5444 posts

Are you thinking of the tube station? If I recall correctly, Paddington Staion, the train station, doesn't.t need lifts. The trains come in at street level and you just walk out to the taxi rank. According to the " mobility and access" page for the Staion, it is all level. But you can book assistance with luggage if you need it. They suggest booking at least 24 hours in advance.

Posted by Terri
San Clemente, CA, USA
4 posts

Thanks for that info-I will check into that-I thought it was all the same. Great to know!! Terri

Posted by Frank
Tresana, Highlands Ranch, CO, USA
10854 posts

Need to rethink your luggage requirements. We are seniors and have done six European cruises. With the exception of the first cruise (whole another story) we get by with three carryon size bags. Two backpack style and one rolling. The actual additional clothes needed for the cruise are in the rolling bag. Our longest cruises was 21 days and it works well for us. At Paddington the express comes in at the ground level - as mentioned before - and the taxi que is 20' to the right. There are never any official attendants at train station to assist. Sometimes there are "volunteers" who are looking for tips and they might also be interested in your billfold if not tucked away. We have used them from time to time with no problems but everything of value is well secured in money belts and we are carefully with them.

Posted by Terri
San Clemente, CA, USA
4 posts

Yes, I am re-thinking the luggage! Thanks for the info. We are doing 3 lengthy cruises and a week in London.

Posted by Harold
New York, NY, USA
2826 posts

If your luggage is more than you feel comfortable carrying yourself (for whatever reason), Just Airports is often recommended as a good car service (as we call it in New York City). You book them in advance online, and they are cheaper than getting a taxi at the airport. Search this Helpline for more details (I've never used them).

Posted by Tim
Minneapolis, MN, USA
8640 posts

Here is some more information on Just Airports. They give a discount for paying cash. South Kensington is in postal code SW7. The cash fare for a saloon (sedan) from Heathrow to anywhere in SW7 is £32. The cash fare for an estate (station wagon) is £36. The fare on the Heathrow Express is £20/person. Then you still would have to pay for a taxi from Paddington to your hotel. IMO, with your luggage issues, booking Just Airports (or any private car service) is the way to go.

Posted by Terri
San Clemente, CA, USA
4 posts

Thank you so much-I will check them out. We are usually fine handling two but are past the age of wanting any hassle doing stairs!

Posted by Keith
United Kingdom
678 posts

With the cost and hassle of going via Paddington, I would book a car from Heathrow instead. Addison Lee is another company that has a good reputation. If you do decide to go via Paddington, note that the station has changed round since Frank must have been there. The taxi rank is now on the left (looking towards the station front), beyond platform 12 (you will come in platform 6 or 7). It is up one level from the platforms, but there is a lift. You won't see porters standing around, but you can book assistance.

Posted by Lola
Seattle, WA
5444 posts

That car service looks good. Maybe we will try that next time!