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Have obb 1st class tickets, but cannot reserve seats?

Hello,
I purchased four 1st class tickets from obb website for my family traveling in June from Ljubljana to Salzburg, and would like to add seat reservations. In other section of the website that 1st class tickets include seat reservation, but somehow I could not find ways to get seat reservation.
I emailed obb customer service and they said to go to the website and purchase the add-on.
Went to the obb website again, but when I tried to add seat reservation only for the trip segment, it says 'tickets not available'.
Why is that? Does that mean we won't have guaranteed seats and we may be standing in the 1st class car?

Does anyone have tips on how to deal with this?

Thank you so much.

Posted by
1673 posts

Ljubljana is in Slovenia, so you are starting your travel on a Slovenian train, so it is indeed possible that OBB cannot reserve you seats for that. It is also possible that they just haven't loaded the seat inventory yet. Reservations are indeed normally included for 1st class in Austria, but you are not taking a train in Austria...

I would not worry to much. 1st class is usually quieter. And you can always just go to the station (in Ljubljana, or elsewhere) and get a reservation there.

Note that if you were to end up without a seat in 1st class that you will be due a compensation.

Posted by
187 posts

Does that mean we won't have guaranteed seats and we may be standing
in the 1st class car?

I rather don't think that the train is sold out but that seat reservations do not work for the Slovenian leg of the journey.
To be sure you might try to get seat reservations from Villach to Salzburg on the same train. That should be possible.

Posted by
16299 posts

I suspect they are on the direct train EC212, with no changes. That train starts in Zagreb and goes through Croatia, Slovenia, Austria and Germany before ending at Frankfurt.

https://www.putovnica.net/en/transport/train-zagreb-ljubljana-villach-salzburg-munchen-stuttgart-frankfurt-croatian-railways-hz-slovenian-railways-sz-austrian-federal-railways-obb-deutsche-bahn-db

Paul is correct that they can get seat reservations from ÖBB on that train from Villach to Salzburg—the segment in Austria. I just checked, using the “Seat reservation only” button. €3 each.

Posted by
2 posts

Thank you all for the replies. Very helpful. You are right!
I just checked their website again and it is now showing the option to purchase seat reservation.

Thank you!