It was at the San Francisco International Airport, and I had waited months and months for it I brought along my CA drivers' license, plus a bank statement and another ID. They called me inside, and the clerk asked me to identify myself; I did. He asked if I had any felonies or DUI's; I said No, I do not. He asked me to put my fingertips on the fingerprint panel, then my thumbs.
I asked him about my hyphenated name. On my Passport my name is hyphenated just like I prefer it to be; to use an example - such as Smith-McDougal. Actually, on my passport there is a space in "Mc_Dougal". And on my CA Driver's license, they have run the whole name together, in all caps, like "SMITHMCDOUGAL" with no space.
He told me that the passport space is actually not a space; also, he wrote the name in his computer WITH the hyphen, and that I should ALWAYS USE THE PASSPORT for name purposes when purchasing a ticket and using Global Entry. THis is important and significant.
He took a photo of my face, and said there would be a card mailed to my address in two weeks. That was it.