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Go-Opti Shuttle, a pleasant refund/voucher surprise

Back in those days before covid, I was signed up for a Best of the Adriatic Tour in 2020 with RS tours and had arranged a shuttle with Go-Opti for a transfer from Venice to Ljubljana for the start of the tour. We all the know the story. Tours had to be cancelled and all the arrangements that went with them, including this non-refundable transfer.

I am signed up for this tour again in 2022. I dug through my old emails and confirmations thinking maybe they would at least give me a discount this year if I could give them my old confirmation number. I was pleasantly surprised to click on that confirmation number and find a voucher good for 80% of the original amount that was good through 2023! I expected (and deserved) nothing. How nice to discover this voucher. It made me feel quite good about giving this company my business originally and in the upcoming year.

Posted by
2180 posts

That’s great Carol. Nice to hear good stories about companies. We had a Paris by Mouth tour that we could not do, due to cancellation because of Pandemic. Got all our money back, plus this year they sent a voucher for a great discount to come and do one of their tours.

Posted by
3372 posts

That is wonderful news! We hired GoOpti in 2018 for our transfer from Venice to Ljubljana! We were so impressed. We had a 10 am pickup at Piazzale Roma & the driver was there at exactly 10. Comfortable van, and the driver was very personable. He dropped us off across from the train station. It was less than a 10 min walk to Ljubljana town center. We arrived 2 nights before the tour began. Stayed in an Apartment on the river before moving to the tour hotel. You will love this tour! We would definitely hire GoOpti again.

Posted by
2090 posts

We also used GoOpti and have only glowing recommendations for them. Would definitely use them again!
Safe travels to all!