Hi! I have a trip to Italy on April 1 and am desperately trying to get my Global Entry interview schedule prior to the trip. I am in St. Louis and I am confirmed for a weekend appointment in Chicago at 4:00. The same confirmation, however, states that the hours are M-F 9:-3:30. No one answers the phone when I call (the voice mail box is full) but the voice message also says the hours are M-F 9:00-3:00.
I don't want to drive all the way to chicago to find out the office is closed. Has anyone ever done a weekend interview at O'Hare?
Thank you!