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Gemut travel services/car rental

I've been considering Gemut to rent a car for 3 weeks in Sicily in October. The reviews on this website and Trip Advisor are all over the place -- from horrific to glowing. I'd like to know if anyone has used them in the last year and what the experience was like.

Posted by
3892 posts

I've not used Gemut. I have been using Autoeurope which is a consolidator. Their service and generally their prices are great. You might check Autoeurope just for comparison purposes.

Posted by
565 posts

I booked a car via Gemut.com. the rental has not begun yet. PM me in three weeks and I can tell you.

Posted by
1 posts

I just came back from a month-long trip to Denmark where I used Gemut to organize two car rentals. I have also used Gemut in 2018 for a car rental in Italy, in 2016 for car rentals in the UK and Ireland, and in 2014 for a car rental in Germany.

Bob Bestor has always impressed me with a deep knowledge of the rental market, terms & conditions, how to get the right car, one-way fees, etc. His emails are long, thorough and informative - definitely not the canned, corporate email correspondence you get from a Travelocity or the car rental companies themselves.

If I was going to Sicily (or anywhere in southern Europe), I would DEFINITELY rent thru Gemut! There are lots of gotchas and shady car rental outlets over there who'll try to force you into unnecessary add-ons. Knowing the price and T&Cs in advance (and having it written down) can really help take the stress out of it.

BTW, some credit cards exclude Italy from their CDW coverage - but there are some who include it. I think my Chase Freedom covered me in Italy back then.

Good luck and have a great trip!