I live in Pittsburgh and British Airways (code share with American) offers seasonal flights from here to London. I booked a flight to Madrid via LHR for mid Sept with a return at the end of the month. Based on a 2018 nightmare in JFK, I thought it would be great to fly directly to Europe (well, London) and then transfer to an Iberia airlines flight to Madrid.
I'm flying Premium Economy which presumably allows me to deplane quickly in London. My Pittsburgh to LHR flight arrives at 10am which hopefully is a less busy time in terms of flights from North America. But the connection (for my way there) is only 90 minutes. Based on past experiences flying/transferring thru Paris, I assumed that would be enough as it just involved a concourse/gate change.
But recently in a FB travel group I have heard of horror stories at London Heathrow with long lines in security. Has anyone travelled through LHR recently on way to other European cities? Is there a need to go through immigration, customs or security for a transfer? If so, I will likely change my outbound flight to fly through a U.S airport such as JRK, Phili or Charlotte. I've tried calling British Airways but can't get through to a customer service human. Thanks!