Hello all! :) Thank you in advance for your help! (sorry in advance for long explanation..!)
I had a more than 3 hours delay flight with Ryanair in 2019 German (HHN) to Italy (CIA). The reason was not clear. (Someone said "strike of airport assistance personnel".
I therefore my claim request to Ryanair directly 2019 with a negative reply, the reply was very short, with no further explanations. Tried again with them referring to my EU rights, but got no answer from them other than " delay in handling requests since to high volume of inquiries due to Covid 19.."- no answer other than this from Ryanair emailing them for over 1 year.
Then I gave the case and all documentation to the agency Aircover.eu- they initially took charge of my claim, but later they did not reply anymore to my requests for updates (2021). I think their company closed down...
Any agency other you can recommend or any idea?is it worth giving it another try? Thanks indeed! Nika