Just booked a ticket from Firenze to Milano on Italo. Overall, it was delightfully easy and straightforward. Just one weird thing - although they refer to most places by their Italian names, same as Trenitalia, they refer to Firenze as ‘Florence’.
Posted by
Pittsburgh, PA, USA
540 posts
I love Italo and use it whenever I can. I've found their personnel to be friendly, kind, and helpful. Going on 10 years of using them nearly every year for multiple trips.
Posted by
OP
North Carolina
2496 posts
Thanks, Jeff! I’m really looking forward to riding with them.
Posted by
Phoenix🌵
3076 posts
Thanks for the feedback. I plan to use Italo for three trips this fall. I have used TrenItalia in the past but it looks like Italo is a good option.
Posted by
Seattle, WA
17432 posts
If you are. Taking multiple train rides, it is worth joining their loyalty program, Italo Più.
https://www.italotreno.it/en/italo-piu-loyalty-programme
They send you discount offers from time to time, and you can earn points toward a free trip.
Posted by
Phoenix🌵
3076 posts
Thanks Lola. I shall do.
Posted by
755 posts
They have WIFI too.
Posted by
OP
North Carolina
2496 posts
Pleased to hear all the positives (and no negatives) for Italo. I’ve no complaints about Trenitalia either, but it’s nice to have options.