Is there any airline in the world with zero complaints?
I asked AI, and here's the reply:
No airline in the world has zero complaints; it is virtually impossible for any large service industry, especially airlines, to have no complaints at all, as they serve millions of customers who may have varied expectations and experiences. While some airlines might receive fewer complaints than others, particularly regarding safety, cleanliness, or customer service, none are completely complaint-free.
Instead of looking for an airline with no complaints, it is more practical to research airlines known for high satisfaction ratings, excellent customer service, or strong safety records, as these metrics can help you find a reliable carrier for your travel.
This is my way of saying I find no value in individual, anecdotal reports of bad service or other problems with airlines. And, for that matter, with any other company in the travel industry. I get really tired of seeing them in this forum.
There are places out there where star ratings and reviews are aggregated, so you can compare airlines or hotels or tour companies based on overall satisfaction ratings. These aren't always reliable, but they're far more useful than one individual complaint based on one negative experience.
I understand from first-hand experience how frustrating it is to have a bad travel experience and feel like I didn't get a satisfactory response or appropriate compensation. But broadcasting it on forums like this, while cathartic (and maybe delightfully vengeful), isn't helpful to others, is it?