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EURail Pass - Lack of attached 'Travel Report' invalidates?

Recently we received our train passes in the mail from EURail. The actual passes are stapled to the top of the mailer. Attached to the mailer is a lengthy info and survey form, longer than a legal sheet of paper. It asks for your name, address, ticket details, etc. Then there is a Travel Report at the bottom - areas to fill in all of your train legs.

Frankly this pass is bulky and we're trying to cut down as much as possible. I'd like to just cut off the whole survey part and trash it, but on the mailer(in the survey area) it says "Before boarding each new train, bus, or boat, be sure to record the details of each trip on this Travel Report. *Without this Travel Report, your EURail Pass is invalid." After you are done traveling it asks you to cut the survey off and mail it back to EU (for a free gift). What the heck? Is this invalid claim in any way true? I highly doubt it, but it's printed there. Here in the US we have laws against printing false claims like that, but I don't know for Europe so wanted to check. We have Select passes. I thought all we had to do was get the actual passes validated at a station on the first day of use, then afterwards write each day used on it...

Posted by
873 posts

If you have a flex pass for ___ days in ___ months, as opposed to continuous, you supposedly have to keep and fill out the travel report so should the need arise, you can demonstrate exactly when and where you used your pass days.

As Steve said, while you can probably detach the travel report without serious recourse, at least fold it up and keep it in an accessible place in case anyone asks to see it.

Also, the rule you quote seems to refer to the Travel Report, not the survey you mail in to Eurail for a free gift. Maybe just fold or detach the travel report part from the survey. Honestly though, an extra piece of paper probably won't weigh you down too much.

Posted by
62 posts

I would bring it along. We had a select pass and had used it for 10 days already when the conductors on a German train made a big fuss about how our pass wasn't valid, because we didn't have the "map" that came with it. I think they really meant what you are talking about, but they didn't speak English and we didn't speak German. It took about 15 minutes of us looking confused for them to give up and let us use the pass.

Either that or they thought we had an Interail pass because the ladies next to us did and they had a map attached to their ticket that you had to keep.

Posted by
1 posts

Yes, if you remove the 'Travel Report' your EURail pass is invalid!

Source: I was given a stern talking to on the TGV from Paris to Brussels about filling in the travel report. Although, this was the only time anyone even checked for it. But yes, it's technically invalid without it.

Posted by
14980 posts

Yes, it is true that this year's Pass stated that without the Travel Report and Survey the Pass is invalid. I had a Flexi Eurail Select Pass, filled out only the travel leg of the first day--it was a 6 day Pass, my mistake,.. it should have been longer--forgot to do it for the rest of the days. No train controller in Austria, France, or Germany ever mentioned anything about it or asked to see it, whether it was all filled out (it wasn't). But I did not ride a TGV, managed to avoid that and the extra expense.

Posted by
30 posts

I also wanted to make things more streamlined and tore off the survey part from our flexipass. The very first train we got on (going from Frankfurt Airport to Heidelberg), the person checking our pass told us it was invalid. This created some stress on our part and his - he didn't speak English all that well and we didn't speak German. We had just had the pass validated at the ticket counter before boarding the train and they said everything was good. We got off the train in Mannheim and went to the ticket counter. We talked to multiple people who told us we really were fine with what we had. We insisted that the conductor wasn't happy with our pass and a very nice woman gave us a new jacket with the survey etc. Not a single other person on any train for the 2 weeks we were there looked at or asked about this part of the ticket again (we traveled in Germany, Italy, France and Austria). We had to laugh at the end of the trip - this created our first great travel story.

Posted by
307 posts

Hmmm, interesting comments from the others...all I can say is that I used a Eurail pass for 6 weeks last fall, covered 6 countries with it, and the "Travel Report" section sat on my bedroom dresser back in Canada. All I had was the Eurail pass itself, in the sleeve it came in( so looked like a plane ticket...well, before the days of electronic tickets anyway...lol ) I was never questioned once on the fact that the Travel Report was no longer attached. No one gave it a second look. Same thing in 2006 on a Eurail Select pass...no Travel Report, no problems. If I get another Eurail Pass in future, the Travel Report will stay home...

Posted by
4415 posts

Yes, I'm posting on a thread that's 6 months old...but since I've seen a sudden increase in questions about this very subject, and this particular thread showed up in a related Google search, I think I should post what I've found out on the subject (copied from a current post of mine): http://www.eurailgroup.com/eurailsalesmanual/technical_matters/eurail_passcover_2010.htm (at bottom of the page, click on "Western Version - back" for English) **It appears, TO ME, that they are so deperate for feedback on pass usage that they have resorted to scaring people into filling out the survey, and making it sound like you MUST send it in. BTW, even though it says they are producing new souvenirs, the old ones weren't all that hot...LOL! Long Story Short (in case link disappears) - YES, you must fill out the Travel Report/Cover now - New Rule! Even if you have a Global Pass (the Travel Report is not the same as a Flexi pass user filling out the days and times on the actual pass).

Posted by
1 posts

Ok, so I was a little over enthusiastic and tore off the travel report from a 3 month continuous pass having just looked at the "survey" part at the top and not seeing the "travel report" down the bottom. I quickly realised my mistake and have neatly taped the document back together... please tell me I haven't invalidated my very expensive eurail pass before I have even left home!!! Surely if the travel report has been taped back together again it will still be accepted, even given the new 2011 rules that require the report to be filled in...?