We have a 3 hour layover at LHR on our way home from Vienna. I've checked the gov.uk website and I'm still not sure if we need an ETA. Since we won't be leaving the airport, I don't think we need one, but the website says sometimes you do.
Does anyone have any experience with this?
Since you’re staying airside and not leaving the airport—you will not be passing through immigration and will not need an ETA.
Cheers!
Do you plan any possible trips to UK in the future? You may consider getting one just in case of irregular operations.
If this is all on one ticket you will not need an ETA if just connecting through Heathrow.
You don't go through immigration but you do go through security.
This website will give you instructions on what to do: