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EES kiosks at Copenhagen airport

Reaching out to those familiar with the airport in Copenhagen—I read that the deadline for the ‘full’ launch of the data EES at passport control is April 10. I have a quick 2 hr 20 min layover in CPH on my way to Athens on the 14th. Are the self kiosks fully operational here yet, or should I expect terrible long lines? Flight arrival from the US I to CPH is at noon. Thanks in advance for your input.

Posted by
18671 posts

Instead of continually reposting this, wait for someone who knows to answer.

Have you registered for EES? The long lines are for people who need to register. Otherwise, it's fairly quick.

Posted by
6 posts

Thanks for the friendly tip. My original 1x post from yesterday was moved from the “country” section to the “transportation” topic. I have not continually posted this topic.

My understanding is that only Sweden and Portugal so far, are accepting “pre registration” through the app. Perhaps I’m missing something here.

Posted by
9270 posts

Kiosks have been in operation for some time. It is just during the rollout period, not all passengers were required to use them, and I am sure Copenhagen has had on and off issues. The April 10th date means that 100% of the passengers are intended to use the kiosks.

Hard telling what you can expect. My hunch, seeing the average person encounter new technology, is that what seems simple, usually is not. Heck standing behind people that have never been through a TSA checkpoint can be frustrating. Expect that it will take longer than usual, but then what does that mean.

You can go on You-Tube and see videos of people going through the kiosks, it really is not difficult, should take no longer than a manual screening. You scan your passport, register your fingerprints, smile at the camera, and answer a half-dozen questions. Many report it goes quickly, the main issue reported is people having issues with the fingerprints.

You mentioned the new app they are using in Lisbon, it should be noted that it is being used to expedite manual processing, not the EES kiosks. The issue in Lisbon is really the shortcomings of the airport, not related to EES. They implemented the app because border control was simply stamping people through, doing no checks, it was seen as a security issue.

Posted by
6 posts

That’s an interesting note about the new app. It sounded promising yet slow to be implemented and perhaps not so useful. I have used these kiosks in other locations and they can be efficient. I am mostly concerned with long lines now that everyone will be using them, and of course making my connection. We shall see! Appreciate the information.