I'm flying from London to Lyon on Thursday and got an email today from Easyjet informing me that I HAD to check in online and print my own boarding pass at some point in the next two days before reaching the airport. The website still suggests that you can check in at the airport, but I've checked in online just in case, will enquire further when I get to the airport. Has anyone else had this? Could be problematic for anyone who's booked Easyjet thinking they could check in at the airport and doesn't have easy access to a printer where they're travelling. It would be disappointing if Easyjet has joined the Ryanair race to the bottom.
Posted by
Vernon, Canada
32352 posts
Philip, I certainly hope that's not the case, as I'll be booking a flight with EasyJet later today. As you noted, they would be joining RyanAir in a "race to the bottom". I've noticed a recent tendency in Europe to reduce or eliminate counter staff for things like check-in. Last time I tried to check-in at a counter, I was told to go back a step and use the Kiosk to print my boarding pass, and then apply my own luggage tag and drop my Pack on the conveyor. I've also noticed an increasing tendency for passengers to check-in using their Smartphones, but that option isn't universally available. For example if I'm flying from here to Seattle via Horizon/Alaska Air I can't use Smartphone check-in, but if travelling on flights within the U.S. I believe I can. Fortunately things haven't degraded to that point here yet, and I can (thankfully) still deal with an agent for things like boarding passes and luggage. Be sure to post a note on what you find. Cheers!