Has anyone recently bought a digital railcard? If so, interested in how it visually appears on your Railcard app. I chose to do this on line rather than in person to avoid the hassle of acquiring passport pics and possibly having delays at the station.
I bought it using my laptop, uploaded my pic, entered the exceedingly long passport number, etc, and my payment was successfully withdrawn. I received confirming emails including one with my download code. Then I added the Railcard app to my phone and signed in. My download code didn't work so I hit the request new code button. What I now see is my name, email address, railcard number, green dot and "active" in green for a 1 year senior rail card. What I don't see is my photo. I was expecting to see a digital reproduction of a card - what I imagine I'd get if I bought in person. Is what I have all I need? I did see a note at the start of the process stating they have high volumes - so maybe the railcard elves are still creating my digital card.
Posted by
Lake District, England
5834 posts
On a physical senior railcard your photograph doesn't appear either (or it doesn't on a physical railcard purchased on line then mailed out, as opposed to a digital railcard)- just name, railcard number and expiry date. That is all that is on mine.
I don't know if one purchased at a station has your photograph on or not- or if that just gets filed away somewhere.
Presumably ticket inspectors have some way to access your photograph if they doubt that it is you.
Posted by
OP
Lynnwood
193 posts
Whew! That is what I needed to know. Thank you.
Posted by
Cornwall
80 posts
My senior railcard has two screens;
1) issued to…. Valid until…view railcard
Press view railcard
2) there is my photograph, name, date of issue, QR code and reference number.
Posted by
Virginia, USA
5530 posts
I got mine in the fall and there is a photo on my digital railcard on my iphone.
Mine is like Camborne’s. The first screen shows ”Issued to” with my name, ”Valid until” with the date, a number and ”view railcard”. When you click on ”view railcard” it takes you to an image of a railcard with my name, photo, validity date, number, and a QR code.
Posted by
OP
Lynnwood
193 posts
I just now accessed the app and requested a new code, which allowed me to see my railcard facsimile, including my picture.
I suspect it takes 24 hours or so to get full functionality.