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DOT proposes new rules on airline refunds

Public comment period opened on rules to clarify the right to refunds by clarifying the definitions of "significant change" and "cancelation".

The Department proposes that significant changes to a flight would include:

Changes that affect the departure and/or arrival times by three hours or more for a domestic flight or six hours or more for an international flight;
Changes to the departure or arrival airport;
Changes that increase the number of connections in the itinerary; and
Changes to the type of aircraft flown if it causes a significant downgrade in the air travel experience or amenities available onboard the flight.
Under the proposal, a canceled flight would mean a flight that was published in a carrier’s Computer Reservation System at the time of the ticket sale but was not operated by the carrier.

https://www.travelresearchonline.com/blog/index.php/2022/08/usdot-announces-new-rulemaking-strengthening-protections-for-refunds-of-airline-tickets/

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