When we booked our easyJet flight back in April, for a late June flight, they were very clear about needing additional passenger data - or YOU WILL NOT BE ALLOWED TO TAKE YOUR FLIGHT. (The 'shouting' is theirs.)
Since then, every couple of weeks, they send me an email giving dire warnings about the need to supply this information. Well, that data has been there since April. I got so nervous that their system might not be "seeing" the completed form that I printed copies before we left the US. The flight is in about two weeks and I just got another 'threatening' email. So, I pulled out the paper to see if I am crazy ... what could be wrong? I also checked their online system. I cannot see what they are grousing about.
Is it just us, or is this typical of their system? I don't recall it from previous years. (If they actually do send this routinely, and often, to everyone who has booked with them, without checking their system first for just the missing data cases, I would really like to shout back that this is pretty poor system design and not a way to win happy traveling customers.)