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Denied Entry and the Airline

Why does the airline check your passport so many times? Why do they check your visa? Why, sometimes, do they deny boarding if you don’t have an onward ticket? Might they someday deny boarding because of no proof of insurance or proof or monetary compliance or enough pages in your passport or a late enough passport expiration date?

Part of a summary of the situation from the IATA

  • Documentation and processing errors accounted for about 20–30% of inadmissible passenger cases.
  • Airlines reported cases in which immigration authorities did not disclose why a passenger had been refused entry.
  • Under ICAO rules, airlines cover custody and care costs when passengers are refused entry because of improper documentation.
  • Average costs per passenger denied entry because of improper documentation is $14,000 in Europe.

No point here. Just found it interesting.

Posted by
19653 posts

To put it in plain English....if you are denied entry into a country, the airline that flew you there has to return you at their expense.

That's why they check all your documents so thoroughly.

Posted by
27913 posts

No, if you are denied entry due to improper documentation. There can be other reasons for denial and the airlines are not subject to those costs.

Posted by
1198 posts

Here is a few thoughts from our friends at AI:

Yes, under international rules such as the Chicago Convention (ICAO Annex 9), the airline that brought you to the country is legally responsible for returning you to your point of origin or a place where you are admissible if you are denied entry by immigration authorities.

Key Details to Know:

• Initial Airline Payment: The airline must initially arrange and pay for your transport back out of the country. Governments enforce this with heavy fines against carriers that fly in passengers without proper documents.

• Reimbursement From You: While the airline handles the logistics and pays upfront, they usually have the right to recover or bill you for the cost of the return ticket. This could get interesting!

• Ticket Fares: You typically will not travel back in your original booking class, and non-flexible tickets mean you may forfeit your original fare or face extra charges.You fly over on business class; you aren't going back business class!

• Detention Risks: If you cannot or refuse to pay for the return arrangements mandated by authorities and carriers, you may be held in immigration detention until the costs or flights are sorted out.

Posted by
27913 posts

Ed the article I read mentioned one extreme condition where the passenger was held for 30 days and the airline was billed 60.000 euro. But the IATA was very specific, the airlines are only libel for situations arising from improper documentation. Which I assume means that if the immigration officer does a random cell phone search and finds bad stuff about the Prime Minister on the phone and says you can’t come in, that’s not a document issue. Maybe the passenger can’t get in because he exceeded the Schengen or is otherwise banned by the country, that’s not a document issue. The complaint of the airlines is many countries will not tell them why the guy was banned so the airlines don’t know if they are being cheated and don’t know what they are doing wrong so they can correct and improve the process.

None of this applies to a RS tourist. I just thought it was interesting.

Posted by
19653 posts

If you are denied entry, the airline flying you to that country is liable to remove you regardless of the reason.

If you have a return ticket, they will change it for immediate removal. If you don't, they still have to remove you but can attempt to reclaim the expenses afterward. (They'll send you a bill. ) The airline can't flatly refuse to remove you unless you pay upfront.

Remember also, IATA is nothing more than a trade organization. It is not a government agency and it has no legal power. It is basically a lobbying organization for the airline industry.