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Posted by
51 posts

Although this is great news, I am still going to try to get a refund for my April 14 flight to Amsterdam as Delta is legally obligated to honor the Contract of Carriage that was in place when I purchased my ticket. I'm not going to call them until a day or two before my flight as that is when I will probably get an email from them advising me that the flight has been canceled.

Posted by
4501 posts

Horsewoofie,

Thanks for posting this good news!

My daughter has domestic Delta tickets for next month. I advised her to wait and see if her flights will be cancelled before requesting a refund.

We purchased her tickets back in November 2019, so if she were to receive a voucher she’d need to use it before November 2020 (a year from date of purchase) so now with the new update, she can use the eCredit up till May 31, 2022, right?

Thanks again!

Posted by
1533 posts

I just received my email from Delta. Makes me happy as I have been nervous about trips happening in 2020. My e-credits are extended until 5/31/2022. That means flights for next year are already paid for, depending, of course, on the costs in the future. Who knows if airfare will be more expensive because it will take awhile for the flying public to trust and the airlines may be offering fewer routes and flights, etc.

Posted by
2282 posts

Better than a sharp stick in the eye but well short of what you want which is cash. The airline industry is suffering and who knows which airlines will be around in 6 months let alone 2 years. I’d push very hard for a cash refund.

Posted by
421 posts

Damn right- push for cash. Why risk the potential of a future bankruptcy when we can work to drive them into bankruptcy right now.

Posted by
2282 posts

From CNBC just now:

The Department of Transportation said Friday that airlines must give customers refunds when flights are canceled or significantly delayed amid the coronavirus.

The agency said it has received an increasing number of complaints from airline customers who said they were denied refunds for canceled or significantly delayed flights and instead given vouchers to use for travel at a later date.

Posted by
2282 posts

Damn right- push for cash. Why risk the potential of a future bankruptcy when we can work to drive them into bankruptcy right now.

These are the same companies that used up their cash for stock buybacks, executive bonuses. Sorry Bob, I have limited sympathy at this time.

Posted by
3121 posts

I still haven’t canceled my round-trip flight on Delta between JFK and Zürich departing April 15 nor the round-trip between LGA & Montreal departing May 6.

Soon.

Posted by
863 posts

This is such great news! My sister and her husband were scheduled to go to Switzerland and Italy in May. It was to be both of their first time ever to Europe. Delta wasn’t refunding or allowing rebooking without the $350 fee each because they purchased the tickets last fall. Now they will be able to reschedule their dream trip for next year. Meanwhile they are currently home and on the front lines of the COVID19 battle......

Posted by
915 posts

How things change within hours. Went from extended rebooking time to refunds. I hope either one works for you.
Fortunately I didn’t plan to travel until 2021, but now Me, Myself and I are debating if I’m still planning for Fall 2021.

Posted by
142 posts

I did not get that email but I want a refund for my April trip to
Australia that they are not running the flights for.