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Delta Air "12s Status" ??? Solution Found

I have not been able to renew for this years program.

Tried multiple devices and browsers and run into a "It's not safe to go there" page and refuses to let me "accept the risk' and proceed.

Has anyone else had this problem and if so did you find a solution you can share?

If you did not have a problem what kind device etc did you use?

Posted by
8841 posts

If you have a VPN, pause it? That or turn off your anti-virus software for a bit.

Posted by
1848 posts

Thanks for the reminder, Joe. I just enrolled. I initially got a 404 error. But when I exited, the link appeared in my browser history. I clicked on the link and was able to sign in. I'm using Duck Duck Go on a laptop, if that helps.

Posted by
569 posts

I had the same problem. Tried contacting Delta via chat; was connected to a real person but after a looong time (almost an hour) with no solution I needed to sign off due to another commitment. Wondered if I had re-enrolled earlier this year but am not seeing any new miles posted. The miles from last year helped me upgrade to comfort economy on an upcoming flight-a nice bonus!

Posted by
569 posts

I tried using DuckDuckGo and got to the 12 Status home page. It had a message that you must reside in Washington State, plus a contact email for problems. I guess I must be picked up as being in Oregon or Vancouver BC :). I emailed Delta, so will see what happens.

Posted by
2827 posts

I signed up right on my phone using my comcast WiFi. My first miles have posted.

Posted by
492 posts

Try 12status.com. if you are trying to sign up from an email you received, it's a scam email. Mine was from odelta.com which is why you are getting that it's not safe. Hope this works for you.

Posted by
481 posts

I had the same issues then went directly to the 12status.com website. It worked and I received my first set of miles.

Posted by
12888 posts

Leslie-- Thanks... I missed the "@o.delta" in the email

I will try going directly to the 12status.com website as Kimberly suggests.

Thanks for the help.

EDIT

Kimberly's suggestion to go directly to the website, versus trying through the email, solved the problem.

Posted by
2996 posts

To the poster who tried to talk to Delta via chat. Please please please please do not use chat

Delta‘s chat agents are incompetent and overworked. It’s a bad combination. They’re working five or six chats at a time and they’re poorly trained. If they give me the time of day I would go check it with a reliable source. I follow a lot of Delta social media and flyer talk and chat consistently gives bad information or screws up things worse than they were already screwed up.

I used chat twice. The first time they lied to me. I knew they lied to me because I knew what needed to be done because I’ve traveled enough to understand how Delta systems work so I just gave up and called. The agent on the phone looked at my reservation and said immediately oh yes, you’ve got to go to re-ticketing. The second time they just randomly announced they just canceled my ticket and I now have a credit. I pointed out nothing in this chat told you to cancel the ticket. The chat responded “i got confused” and ended the chat. Luckily, I had screen prints of all this because I spent four hours on the phone with Delta rebooking the ticket at the right price because Delta wanted to charge me several thousand dollars to book a ticket that was leaving the next day versus the several hundred dollars I had paid originally. If I hadn’t had the screen prints and been willing to to sit on hold for hours until I got a supervisor I would’ve had to pay the several thousand dollars.

Stay off Delta’s chat

Posted by
1848 posts

Stupid 12s Status question: Do I need to wear Seahawks gear to get the "earlier" Delta boarding out of SeaTac? I'm actually flying during football season.

Posted by
35677 posts

ok - I love alphabet soup. I don't fly much so am curious - what is a 12s Status when it is at home?

Posted by
1848 posts

It's a US football reference. Each team is allowed 11 players on the field at a given time. The "12th Man" is a reference to the fans who support the team. In this instance, the Seattle Seahawks. 12 Status is a way to earn miles on Delta Airlines and being enrolled allows you to board at the beginning of cattle class.

Posted by
35677 posts

thanks - so special treatment if you like the right people. I always thought bennies were based on money or frequency.

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