Deutsche Bahn have sent me an email saying “Due to a timetable change, your journey from Berlin Hbf to Amsterdam Centraal on 12 June 2023 cannot be carried out as described. Please use the button "Find an alternative connection" to get your next possible connections. You can now use your ticket for other trains of Deutsche Bahn. You can choose a new train connection, e.g. on bahn.de or in the DB Navigator, for the same day and via the same route.”
The email doesn’t mention any refund. When I clicked through using the “Find an alternative connection” button and selected a connection, it wanted to charge me the full fare. It asks me to login after choosing a new itinerary but doesn’t give me an option to use any credit balance.
Also most of the routes it lists for the day say “High demand expected” so I would like to make a reservation.
Thanks for any helpful advice!