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Check your Delta tickets for schedule changes

They seem to have just ran a batch of them that's bigger than their usual schedule change Saturday. (And Delta tends to mess with flight schedules more than other airlines to begin with)

The good news is that Delta is generous with rebooking you as long as you're within reasonable parameters- seats available in cabin class you paid for and less than 24 hours +/- original flight times. The general rule of thumb is that Delta allows one free ticket change if:

*a flight departure time changes more than 60 minutes
*a flight arrival time changes more than 60 minutes
*your new itinerary would put you below Delta's Minimum Connection Time for a given airport and connection type (domestic to international, international to domestic, domestic to domestic have different MCTs as do international pre-clearance airports)

One nice thing about the policy is that if you booked a route that you weren't crazy about (pre-dawn departure, late arrival, connecting in an airport you hate, etc.) because it was significantly cheaper than the 'good' flight times, you can sometimes use the schedule change as a way of getting flights you like better at no additional cost to you with your free change- just research and know the new flights you want when you call in with your change request.

Posted by
219 posts

Thanks for the pointers. We are flying Delta this year.

Posted by
14733 posts

Thanks Selkie! Monday is usually my check reservations day but with your cue, I just did it. Changes on 3 out of 4 Delta flights but just by minutes and all seat assignments are intact.

Posted by
5697 posts

Thanks for the reminder! Checked my United reservations and found the seat assignments had been changed due to equipment changes -- so we now had "limited recline" for 11 hours. Will be on the phone tomorrow!!
UPDATE: Got aisle-and-aisle replacement seats which should be no worse than the rest of Economy.

Posted by
466 posts

Thanks for this post. We have a Delta flight in Sept. I haven't gotten any email notices about a schedule change but when I saw this warning, I checked my reservation to see if everything is still the same. It's not! Now there is a red-lettered warning that due to a schedule change, we "may" miss a connection Without a change, we will DEFINITELY miss a connection. On our return day, we were scheduled to leave TLS (Toulouse) at 12:20 p.m., arrive at the Paris airport, CDG, at 1:50 and have a 1 hr 50 min. layover prior to our 3:40 departure for O'Hare. Now they put us on a flight from CDG to ORD that leaves at 10:10 a.m., before we'll even have left TLS. I'll be on the phone today to get our return flights changed. I'm glad to have learned about this while, hopefully, some decent alternate choices are available. Normally I wouldn't have checked on my flights until much closer to departure date. I rely on Delta to notify me. I wonder when it was planning to do that?

Posted by
7054 posts

This applies to any airline, not just Delta. I don't know why you'd say Delta makes more changes than others....is there any data out there to support this statement or is it just a perception? All airline computer systems tinker with schedules, even by minutes. On code-share flights, you may not even get an alert that a code share is affected or cancelled (it happened to me twice).

Posted by
2916 posts

That's interesting about no notification. On our upcoming trip to France on Lufthansa I've received emails twice from them about schedule changes. Each was minor, and in fact slightly favorable to our schedule. But I didn't have to check. Maybe I signed up for notifications, or maybe Lufthansa always does that.

Posted by
529 posts

Thanks for the reminder to always check your reservations! This is a great piece of advice. I usually get emails concerning flight changes, but for my upcoming flight I did not. I was checking on my reservation and discovered the change. I felt the change was unreasonable, difference class of service and no seat assignment. I swiftly called and made changes, with no hassle. I was booked on AA flights though BA and changed to BA flights (no code share). Since making the change, I have gotten email concerning flight time, which was changed only slightly.

Posted by
1601 posts

I got an email from Delta (Westjet) about changes for a trip end of May.
Always a good idea to check it regularly.

Posted by
7803 posts

Thanks for the reminder. I always fly Delta or one of their partners, and it’s rare if there aren’t some changes. But to be fair to them, I purchase the tickets months ahead, so there’s likely to be some slight changes in timing.

If you need to make a change after a notification, I write down three options in order of preference. It helps to give them your first choice, etc. when you’re on the phone vs. saying I won’t be able to make the connection.

Posted by
774 posts

Last week I only found some minor time changes. Today I found we had been assigned different seats on a different plane. I was glad I checked because I was able to move across the aisle where there are only two seats (instead of 3) so now we won't have to sit with anyone else.

Posted by
1221 posts

The perception among the frequent flyers is that Delta likes to tweak schedules more than the other US legacies. And that the Saturday schedule and equipment change is regular, large, and somewhat predictable compared to what United and American do.

Which is why Delta's web site can get a little squirrely if you're trying to buy tickets or make changes on a Saturday- I was calling in with my new flights then after I had an ATL connection turn into 25 minutes, and the customer service rep could move me to my new flight but couldn't assign us our Comfort+ seats because they were running the plane swap part of the schedule change program at that time. She reassured me the seat inventory was there, and that if I gave it a few hours the seat map and seat selection would be displaying correctly again, and I was able to pick new seats the next day as promised.