(Updated 8/18/21) Check more than just your flight locator number

I posted this two weeks ago when our flights were canceled, but worth reposting-
we found out via Flight Aware that our outbound flights sold to us by British Airways had not been flying since March 2020. Upon further research, our Sept return flights also have not been flying, but BA has not canceled them - yet.

We did rebook the outbound flights, but with less convenient connections and times. Wish the airlines would just contact us regarding the return flights. We feel if we call now, the agent we talk to won't have the authority to change ours until the flights are actually canceled.

If you check other posts here you will find that all the major carriers are canceling and changing flights a number of times.

Good luck!

There are many reasons your flight might not show up in a dummy booking, and no reason to get upset about in my opinion. It might just be as simple as the flight is sold out. Have you asked SAS for the reason? If you log in to their website and look at your booking, what does it look like?

Badger our flight locator information on the SAS website shows our MUC-CPH flight but now says a different carrier, SAS instead of CityJet. We hope that they intend to get us between these cities somehow. If we try to book just that segment now, the only option that shows up is a different flight and number that gives a 10 minute connection in CPH. Our flight and number aren’t an option. I hadn’t considered that maybe the flight is sold out. We haven’t called yet because of the high call volume but I have calendared August 13 as our call day (2 weeks out) and see what will happen with our flight or if we’ll go at all.

Thanks all for above feedback.

Badger our flight locator information on the SAS website shows our
MUC-CPH flight but now says a different carrier, SAS instead of
CityJet. We hope that they intend to get us between these cities
somehow.

So if it shows the flight, what is the problem?

Mona, were you able to determine if your flight is actually flying?
Best of luck!

I just now checked Flight Aware and it says SK 662 hasn’t flown from Munich to Copenhagen in the past 14 days. Something clearly isn’t correct about our SK 662 segment we CAN see in our record locator number. I think only a phone call to SAS will shed light on this. Thanks for your help.

We will call SAS once we know what we want to do if there IS a problem.

Maybe the flight just isn't part of SAS' summer schedule? There's nothing odd about seasonal flights. If you can see the flight when you log in on their website, the flight is not missing.

I still can't see what the problem is, but if a phone call to SAS will help you get some peace of mind it is probably a good idea to call them.

I would be inclined to call SAS now, not later, to find out what the situation is.

If you have to make changes, I would think having more lead time to devise and execute ' plan B ' is better.

Or are you more interested in compensation than gong through with your planned trip
(...read through the documentation for (EC) 261-2004 to get ready to file for compensation and other things if they don’t notify us before the 2 week window.)

Tom I think we are ok will the outbound August 27 flight SFO to CPH it’s still bookable. It’s the return flight that has a flight missing but it still shows up on our record locator.

Joe, going at all is a factor we’ve been looking at these past 3 months since we booked this flight and have been watching requirements in various countries and even transiting through countries. We need to collect our thoughts and evaluate our comfort level before we make that call soon. I’ll report back here what we find out and what we decide to do.

Mona, right there with you on the "collecting our thoughts" process. We are supposed to leave beginning of Sept. Figure we will make a decision [if it hasn't already been made for us] by Aug 23, which is the earliest deadline for free cancelation for one of our hotels. Good luck to us all!!!

We called SAS this morning and spoke with a customer service agent within seconds 😅. He said not all flights show up in online systems but he can see that our flight is fully booked and should fly as scheduled on September 16. I feel some relief with that. He also told us that CPH minimum connection time is 45min(!) even during Corona so we are feeling better about our 55min connection time on our outbound flight.

It was a good exercise for us to evaluate what we want to do IF different scenarios develop so we’ll be better prepared and more at peace with our decisions. As of this morning, we are still wanting to give this trip a chance.

A 55 minute connection in Copenhagen is nothing to worry about, it is not a big mega hub so 55 minutes is more than you need. Last time i connected non-Schengen to Schengen in Copenhagen 15 minutes would have been enough.

I just discovered my last leg from FRA to BLQ (Bologna) disappeared between last Sunday morning the 1st and today the 4th. Lufthansa has discontinued the flight. Not showing on Lufthansa's site. When I booked last December I got immediate United Mileage Upgrade Award space for SFO-FRA and FRA-SFO, and a three hour connection in Frankfurt. That flight disappeared and I was able to call and rebook for the 5:30ish flight, upping the connection to 7 hours. Now the only option is 10:00 PM, for about twelve hour connection. Or I lose my business class seat. There are literally no other options.

Arrrg that would be a tough change. There sure are a lot of changes going on. We can barely keep up with changes in our fall domestic trip.

Spent 1 1/2 hours on the phone app "Message" function and did get the 10:00 PM flight. About an hour of that was the agent waiting to push the change through.

Looks like I have a half day in Frankfurt. Prolly time to take the train into the city and have a nice lunch, unmasked outside somewhere? Assuming entry to Germany restrictions don't change, etc.

Mona, thanks for the update. Cancelling everything just weeks before you intended to fly must be a big disappointment!

Ah, Mona, I am sorry. Last year was basically the year of no choices and this is the year of hard choices. ❤️

I’m so sorry to hear this and I know you both must be very disappointed. I try to remind myself that flexibility is everything these days and I try not to be too upset when things don’t work out. Sometimes that is easier said than done. Maybe we can go to the German biergarten in Rocklin and you can pretend you’re in Germany. ;-)