My flight from Seattle to LHR left an hour late on 3/30/2022. Arrived at LHR about 1:15pm. We were one of the last flights allowed to disembark for several hours. It was reported some passenger’s planes sat in holding areas on the tarmac as the IT meltdown impacted check-in, manifests, gate scheduling. My connecting BA flight to Madrid was delayed six hours. We arrived in Madrid after midnight. There were several people who missed connections as they couldn’t transit through the airport, or disembark from connecting flights. Previously, this IT issue impact British Air in February 2022
I understand I may be entitled to compensation due to the delay. Has anyone filed and received a compensation award from British Air since they left the E.U? I would appreciate any suggestions. In addition to a six hour delay, costs we incurred included an extra meal, loss of one day rental in Madrid, and loss of prepayed transfer from Madrid airport. I am so happy to be able to travel, but this was a rough start to what I hope will be a great trip.