My wife and I have bought Brit Rail passes for trip around England July-Aug. I left a month early and have been bopping around Europe on my own. Unfortunately I had a serious accident in Andorra on Tuesday. I'm still in the hospital but I'll fly home tomw. The England trip is off. I can't read the fine print on the passes right now so I'll ask. I bought the passes thru Rick Steves. They've not been used at all. Can I get my money back?
Posted by
NYC
922 posts
I'm very sorry to read of your accident and cancellation of the rest of your trip. The RS Rail Pass info page says: Make sure you order the right rail pass for your trip. Changes, exchanges, or refunds for unused rail passes are not always possible, and are subject to a service charge of 15% or more. Validated or partly used rail passes are not refundable. Enquire at the ETBD Rail Pass desk at [email protected] or (425) 771-8303 ext. 214. Good luck!
Posted by
Oxford, United Kingdom
5457 posts
BritRail passes are in general refundable - a minimum of 15% cancellation charge through the office of purchase providing it is within 6 months of issue.