I am trying to buy train tickets for my trip to Spain coming up in about 2 weeks in the renfe.es website, but I am running into repeated issues with their website (G001 code. Cannot complete process).
Has anyone had success buying renfe tickets online? Is there a secret to it?
I need to buy my tickets between Madrid and Seville now since I will be there during the Spring Fair and I have heard trains fill up during that time.
Please help!
Thank you!
Jessica
Posted by
Ottawa, Canada
4555 posts
Jessica....you may have been purchasing when the website was down for maintenance. Since they're six hours ahead of us, maintenance taking place in the early morning hours there hits right during our prime-time evening hours. Try again to see if it works....if not, PM me with more details (when you were trying to book, what kind of card you used, when the problem cropped up) and I'll try to help.
Posted by
Atlanta, GA, USA
2745 posts
Step by step directions...
Not that I have been able to make them work either!:)
http://www.tripadvisor.com/Travel-g187514-c80518/Madrid:Spain:Buying.Renfe.Tickets.Online..html
Posted by
OP
Minneapolis, MN, United States
36 posts
Thanks guys! I was finally able to purchase the tickets I needed. I realized I had tried every other time in the afternoon hours, so taking your advice, I tried doing it in the morning, and I had no issues at all.
I have been doing some research on Renfe, and it sounds like issues with the renfe.es website are pretty common, and it just takes patience and determination with trial and error, and eventually the purchase will go through:-)
Thanks so much for your help!