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Buses from Luton Airport to London - TOTALLY CONFUSED!

I need help understanding all of the information that I'm reading online along with Rick Steve's book regarding the shuttle bus from Luton Airport to London. I am thoroughly confused! Is easybus the same as Green Line?!?!?!? Rick's book describes them as two different lines, but londontoolkit.com states "Although the buses are the same Green Line and easyBus operate different pricing policies for ticketing. easyBus are normally the cheapest to deal with." If we purchase one way tickets on Green Line.co, it's 13 Pounds (and that's with an easyjet customer discount!) but if I go to easybus's website, it ranges from 8.99 and 9.99 Pounds (for the time of day we will be riding). I hesitate to buy tickets online before the date of our arrival because I don't know the exact time we will be able to catch the bus. (Airport arrivals and then getting through the airport is always unpredictable.) I don't want to buy a later ticket than is necessary because we only have one day in London and we need to maximize every second that we have. (In other words, I don't want to lock in a 9:30am bus because what if we can get on an 8:30am bus?) Our flight arrives at 8:15am and we do not need a return ticket as we depart out of a different airport. Any help is so appreciated.

Posted by
780 posts

You might want to call Easybus to make sure you get the right info.

Posted by
780 posts

You might want to call Easybus to make sure you get the right info.

Posted by
959 posts

I was hoping that could be a last resort. Don't have international plan on my phone... I sent an email to Greenbus, but am waiting on a reply. I asked to see if anyone on here happens to know the answer.

Posted by
15705 posts

Let me decipher...Green Bus and EasyBus run the same type of bus over the same routes. (They are two different companies.)
Both have restrictions. I suggest you read them carefully from their websites below:

Easybus

Green Line Express

And remember, if you are coming from outside the UK, you'll have to go through immigration and customs.

Easybus does not allow changes to tickets. If you want to change, you have to cancel the tickets you have, for which you'll get credit, and buy new ones--which may be more than your original tickets.

Posted by
959 posts

Hi Frank,
We are flying in from Edinburgh with no luggage, so there should be no delays with customs or with baggage claim. The link that you provided for Easybus doesn't work, and the one for Greenline just shows their route map. And I have no desire to change any tickets. That's why I am trying to figure out if I understood the Greenline site where it looked like the ticket you buy locks you into a specific date, but not a time (which is fine). With Easybus, you have to pick an exact time, but I'm not comfortable with that for reasons that I listed above. But of course it may be more expensive if I buy these tickets at the airport... If I understand Greenline's ticket, then it's worth 3 Pounds more to have our tickets ahead of time for any time of day. Decisions, decisions....

Posted by
15705 posts

I fixed the Easybus link.

To save money, you have to live with some restrictions.

Posted by
959 posts

Frank, were those links supposed to be the general websites or links to some "fine print" that I missed? I've been on their websites all day, so I have those sites. I needed help deciphering the difference between the two companies... Like I said, I'm okay spending an extra 3 Pounds on the Greenline tickets but I'm trying to figure out if the ticket is open to any busride for the date that I choose.

Posted by
15705 posts

I couldn't find that info on the Green Line site either. You'll have to email.

Posted by
8700 posts

If you click on the link on the right-hand side of the Greenline page, you will get more information. A single Greenline ticket is for a specific date and is good for any bus that day.

However, if you book with easyBus and get a discount fare, you'll have a 90-minute margin before you'll have to buy a new ticket. Here's a quote from the easyBus site:

"We offer conditional flexibility for travel subject to seat availability. You may travel within 90 minutes of your selected scheduled time without additional payment subject to seat availability. We do not guarantee travel on the immediate service and our staff will do their best to accommodate your changed circumstances."

Posted by
15705 posts

Good catch, Tim, I missed those. Probably one of the reasons I stick to Heathrow and Gatwick. Less confusing transport intot town. And cheaper.

Posted by
8700 posts

Amy,

Here's a further thought. Since you want to be able to use every possible minute during your day in London, take the train from Luton to London. The train is much faster than the bus and isn't subject to traffic delays. The fare is £12.50 and includes a shuttle bus from the airport to the Luton Airport Parkway train station. Trains run about every 15 minutes.

Posted by
4555 posts

I agree with Tim. Having travelled back and forth to Luton several times, I much prefer the train. Almost every time I've taken a bus, I get caught by roadwork, an accident...you name it. Just make sure you grab one of the direct trains, not the local trains, or it'll take you longer to make the journey. Check on the train schedule board as you enter the station, or just ask one of the staff.

Posted by
959 posts

Thanks so much Tim and Norm. It's all clear now. You've lifted a huge weight off my shoulders. And I think I will consider the train instead of the bus now. The train fare is only a bit higher than the bus. And it sounds worth it as you make a great point about the traffic being unpredictable... And it looks like we can just walk up and buy the tickets. But I have another quick question: are the train tickets sold in the airport or at the Luton Airport Parkway? It looks like First Capital Connect is the train provider that you are referring to, Norm. Anyway, even if you don't know the answer to that question, you guys have helped tremendously. Thanks, again!

Posted by
4684 posts

You should be able to buy train tickets at either the airport or the Parkway railway station. Look for the specific railway ticket sales window in the terminal building.

Posted by
8700 posts

According to the Luton Web site, you can buy train tickets at the Onward Travel Centre in the main concourse of the terminal building. Buy your ticket there or you will have to pay for the bus ride to the train station.