I just made a reservation through Bestfares for a trip inside the USA to fly AA. AA has a 24 hold policy to cancel w/o charge. Does Bestfares?
Posted by
Tresana, Highlands Ranch, CO, USA
23269 posts
Who knows?? Ask Bestfares. My experience is that tickets brokers do not have that policy.
Posted by
OP
Nevada City, CA, USA
80 posts
They do not open until Monday morning. That leaves me in a quandary on the cancellation.
Posted by
OP
Nevada City, CA, USA
80 posts
I called AA. They say there is no 24 hour hold if tickets are held through an outside party.
Posted by
OP
Nevada City, CA, USA
80 posts
This just got a bit bizarre. I really looked closely at the confirmation notice I received from BF. It says one can use the cancellation tool within 24 hours to cancel the flight, and will lose applicable fees. I looked for the tool, but couldn't find it, but noticed an 877 # that said they had 24 hour/ 7 days service. BF is closed during the weekend. I called the #, and someone from "Expedia" answered!! It may have been another well known seller. He asked for my ticke #, and said that I could cancel for the full amount. No charges. Further, he said, since "they" (BF?) are closed on weekends,I have until 11:30 pm central time to make the cancellation. As it stands, it's not going to make much difference whether I change or not. My concern was about an awkward return time for my pick-up when I arrive home. That just loosened up, so it is no problem. Still I will call BF tomorrow, and just confirm their policy on this.
Posted by
Seattle, WA, United States
873 posts
Not sure how this relates to Europe.
Posted by
OP
Nevada City, CA, USA
80 posts
I thought the topic was generally Transportation. Otherwise, pardon me.