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Best Buy Car rental experience

Has anyone had any experience dealing with this operation? I found their rates to be the best and they look quite legit but they are not good at keeping in touch with you.

I can go a week or more for a response. Right now I am trying to get my confirmation number and the address of the location in Croatia I am to pick up my car.

I don't expect rapid reply to emails but this is waht they do, rent cars so I thought they would want to keep a customer.

Anyway, just wondering if anyone has good, or bad, things to say about them.

Thanks!

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