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arrival trouble at CDG in Paris

As a veteran European traveler I didn't have any qualms about arriving in Paris to start my trip, especially as this was my third time at this airport. After collecting my bag and clearing passport control I headed for the RER station to travel into Paris. On the way there I spotted a cash machine and requested 300 Euros, which I received from the machine in 50 Euro notes.

Arrival at the RER ticketing area presented a busy scene. Options were to buy a ticket into Paris from one of the many machines or stand in a very long line to buy a ticket from the ticket office. Obviously heading for the machines, I found out the hard way that American style magnetic strip credit cards do no work, only the chip style cards. Cash is an option at the machine but either only coins, or coins and small denomination bills, 50 Euro bills weren't going to work.

What to do?? A fellow traveler who I spoke with pointed out the money change machine, that sadly was out of order that day. Still not wanting to stand in the long line, I sought out a place to buy something that would result in the correct change to buy the 9.75 Euro ticket. A small store is located just to the left side of the ticket office so I headed there. I purchased a bottle of water using a 50 Euro note, unfortunately I was no where close to having correct change after this purchase. I then attempted to purchase another small item but the clerk, who figured out what I was up to, refused to sell me anything. She then told me she could sell me an all day RER & Metro pass that would get me into the city for 25 Euros. I happily paid up and made my way to the RER train.

In Rick's books and TV shows he has warned of the dangers of pickpockets many times. I thought that my wallet was safe in my back pocket as this pocket was secured with a buttoned loop. As it turns out this is not a problem for the pickpockets of Paris. Somewhere in the Chatelet Metro station I was relieved of my wallet, the buttoned up back pocket apparently not presenting much of a challenge to the thief. Thankfully my passport was in my front pocket. I'm sure glad I was traveling with my daughter who arrived earlier. It would have been tough to buy food with no credit cards or cash.

Posted by
507 posts

Thank you for the warnings for those of us who have not experienced Europe in several years.

1) A money belt is a valuable necessity in which to put your money and credit cards.

2) Bring a credit card w/a chip & possibly a PIN as well as a backup card.

3) {Edited} ATM's {can} give out large bills that {CDG} merchants {are reluctant} to cash {according to OP's experience}.

4) Pickpockets are shrewd.

A suggestion I have seen elsewhere: If you insist on taking a wallet b/c you are used to it, load it up with funny money, expired credit cards. (Cut them in 1/2 & tape 1/2 in wallet above pocket; throw the other 1/2 away), etc. If you lose your wallet, it is no biggie as the joke is on the one who takes the wallet.

I read a story of a man who took 4 broken IPhones with him to Europe. Each time he lost one to a pickpocket, he smiled to himself.

Au Revoir

Posted by
3161 posts

Your pickpocket must have been in Lisbon last November. He/she got an old beat up wallet with $2 and my lucky German pfennig with a buttoned pants pocket. Also got a load of credit cards and my driver license. Fortunately this happened only 36 hours before my flight home and I had enough cash ($ and €) to easily enjoy the remaining time, the cash being spread in a few pockets. I knew as soon as it happened and immediately returned to my hotel and cancelled all my cards (I take photo copies of both sides with me.) within 1/2 hour. All online except Amex which accepted a collect all. Not one charge ever appeared on my cards. The biggest pain was paying the state of Florida $39 to replace my license. My stupidest move was carrying ALL my credit cards instead of leaving some in my hotel room.

Most people do not realize how adept these folks are. To them picking pockets is a lucrative JOB for which they practice long and hard and become extremely proficient. Anyone who gets complacent is asking to become a victim. Use money belts, hotel safes and common sense to keep any loss at a minimum.

Hope you didn't lose too much but now you have another interesting travel tale to share with friends.

Posted by
1101 posts

Arrival at the RER ticketing area presented a busy scene. Options were
to buy a ticket into Paris from one of the many machines or stand in a
very long line to buy a ticket from the ticket office.

Option C would be to go to any of the TI locations in CDG. All are staffed by english speakers, accept US credit cards with just the magnetic strip, and will sell you RER tickets as well as metro carnet books among other things. We have never had to stand in line, so always my 1st stop at CDG. See http://en.visitparisregion.com/practical-info/tourist-information-desks-100180.html

Posted by
809 posts

Sorry to hear of your bad experience! I have learned to ask for an odd amount when getting cash at an ATM. On our arrival at cdg last Thursday I asked for 365 € - that wasn't possible but then I tried 360€ which worked fine. It even let me choose between two different mixes of 50s and 20s.

Hope the rest of your trip goes better!

Posted by
11613 posts

ATMs in Europe give notes as small as €10, not sure what Colette considers a large denomination. You can guarantee this by withdrawing a sum that will necessarily include a €10 or €20, like €160 or €190 (could include a handful of €20s but shops are usually okay with that).

Best idea: after each trip, come home with some small bills/coins for the next trip.

Posted by
795 posts

I am so sorry to hear you lost your wallet and about money-changing problems! I always go to a large city bank to get some currency that I will need for the first place I am going before leaving home. Don't carry anything like money, credit cards, tickets, ID, passports, etc in a back pocket at all. A buttoned loop won't stop them. I actually made little envelopes (not paper, I sewed these out of heavy denim) that can be attached inside a shirt or blouse (even a bra!) where no one can see it and certainly can't creep up behind and snatch it from a pocket. We feel safer using them.

Posted by
507 posts

Kathleen, Thank you for the tip on getting various denominations from ATMs in Europe.

Keith, Thanks for the head's up on choosing currency at BNP Paribus ATM. I will keep an eye out for ATMs belonging to BNP Paribus, especially since it is an affiliate of my financial institution.

Zoe, I appreciated your comment. I went back to my post to clarify my statement.

Posted by
14507 posts

Hi,

In your situation I would have gone to the cash machine too, most likely, if I didn't have any on me, otherwise i would have gone to cash machines near my hotel in the 10th arrond. If I had been in your place, just having arrived with luggage in tow, I would have stood in line for the RER ticket, since the RER ticket counters take the US magnetic stripe credit cards. The last time I landed at CDG solo I went to the RER ticket counter, sometimes you wait, sometimes you don't. Armed with the fifty Euro notes, you, of course, could have broken one of them to pay the clerk.

Posted by
2128 posts

Chris, sorry for your loss. Things like this can happen in any country, at any busy airport, train or metro station. If I don't have any left over euros, I get a couple hundred dollars from my bank in the US so I'm prepared to do business when I arrive. I keep "ready" cash in my wallet or zipped pocket (inside or in the front of my jacket) and the rest in my money belt.

Posted by
100 posts

I used the ATM in the baggage claim section of CDG in September, and it issued my Euros in 20's. So did two of the other three ATMs I used in France. A welcome change.

I also took a chip-and-signature card (which also had a pin) from my credit union this trip. Not only did it work smoothly with a signature in all locations, it was a godsend at unmanned gas stations and toll booths, where the pin actually worked.

Posted by
553 posts

I never go to Europe without a small amount of Euros (100) in small denominations which I get from my local bank. In fact, I had 180 Euros left over from a trip to France in 2013 and I just held on to them....a mix of bills and coins..... and since I knew I was going back in 2015. My trip next September, which will be my first solo trip after four others with members of my family, is in the planning stages and all the info above will hopefully help me avoid some of the problems that chriskern2007 encountered at CDG where I'm also flying into. Any comments on a first solo trip will be appreciated.

Posted by
16893 posts

Thanks for your report. A year or two ago I was pleasantly surprised to be able to buy my RER ticket and a carnet of Metro tickets from a machine at CDG terminal 2 using my debit card with PIN. However, not all machines will necessarily work the same.