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American Airlines Ceasing most international long-haul flights into May

If you are considering an international trip in May, this posted by The Points Guy:
"American Airlines will temporarily ground most of its wide-body fleet as it cuts the vast majority of its international long-haul flying amid the rapidly growing novel coronavirus pandemic. The temporary fleet change will see the Oneworld alliance carrier send roughly 135 wide-bodies to storage from March 16 through at least May 6, American said late Saturday. The airline flew 150 such aircraft, including Airbus A330 and Boeing 767, 777 and 787 models, at the end of December."

Posted by
6537 posts

Our trip was planned for 3/21/2020 to Berlin and an online travel agency went thru American Airlines for the tickets. AA booked us on a partner, British Airways. BA cancelled our return flight and said we could flat cancel our entire trip and receive a full refund.
It took us all week to finally get the travel agency online at 4:00 AM this morning. They said since we were on such a low cost airfare, we couldn't flat cancel the trip or change the dates. We were out our entire airfare. We were talking to agents from the other side of the world that were unwilling to help in any way.
I couldn't get thru to BA except by email, and they're blitzed with change and cancellation requests.
I eventually got thru to American Airlines, and they gave me instructions how to go online to ask for a special flat cancellation and refund given the return flight was cancelled by BA, not us. Hopefully we'll receive credit for $811 within a couple of weeks.
Summary: Many people are having flight cancellations and cannot rebook in the near future. Dealing with online travel agencies and sellers are not the same as dealing directly with the airlines. And we won't be dealing with budget airline ticket sellers in the near future.

Posted by
194 posts

Can you dispute the charge with your credit card company since the service you paid for will not be provided?