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American Airlines Bans Involuntary Bumping, Now Depending Solely on Bribes

Anyone who flies American Airlines should read the "Simply Flying" article linked below. Those who typically depend on other US-based airlines should stay alert for similar policy changes from their airlines of choice.

  • Effective September 30, AA introduced a new policy of not involuntarily bumping anyone; over-sold flights will be held (delayed if necessary) until enough volunteers can be bribed to take a later flight.

  • Volunteers may (will?) be able to negotiate a guaranteed slot on the next flight, even if it is already fully booked--thus possibly causing cascading issues.

  • On-site employees will have the freedom to increase the level of the bribes as necessary to accomplish the no-bumping target.

This seems a customer-friendly change, but those on routings involving tight transfers should be aware of this new potential reason for a late departure.

https://simpleflying.com/american-airlines-ends-involuntarily-bumping-passengers-off-flights/

The news originated with "View from the Wing", whose article has more details: https://viewfromthewing.com/exclusive-american-airlines-will-no-longer-bump-passengers-volunteers-can-get-the-next-flight-even-if-its-full/

Posted by
3206 posts

I am sorry, but is this too simplistic?

Last in first out. The airline knows how many seats are actually available when they sell the tickets. If the plane is full, then tickets after that point should be sold with the provision that the trip is available only if prior sold tickets cancel. Is this any different than buying a theater, music, or sports ticket? And the seating chart shows what tickets re still available. Fare, uh, fair is fair.

Posted by
9641 posts

We will see. It really depends more on how they change their booking practices, going from overselling flights, to essentially putting the oversells into a standby mode.

If they change nothing with booking, then they can still have issues. The new policy basically states that if oversold, offers are made for volunteers, if no volunteers, then delay, offer more, if no volunteers, then delay, etc, I suppose at some point you would cancel the flight if there are just a bunch of determined, stubborn, people who won't blink or can be bought?

Posted by
5470 posts

If someone doesn't show up or cancels at the last minute, doesn't the airline already keep the money they paid for their seat? Isn't overbooking just an attempt to collect money from two people for the same seat?

Posted by
1056 posts

Why the delay before offering more to the bumped passengers?

Have an auction where the price keeps increasing until there are takers.

Posted by
3698 posts

Thanks acraven for the heads up. If cash, $10,000 noted by Toby would pay for my Europe trip! Might be worth considering but only for cash.

Posted by
3335 posts

Honestly this is "much ado about nothing"

Airlines have overbooked forever. Involuntary bumping happens VERY rarely and in spite of how this seems to sound the reason is that it's generally cheaper for the airline to give you the "voucher" (And yes I have been delayed on American while they begged for volunteers) Involuntary bump on a US domestic with more than a 2 hour delay is 400% of your airfare up to $2,150. So they don't want to pay that when people will start jumping at $50 (Yes I have seen people take several hour delays for $50... Sorry but IMHO that's a stupid move) They also to have to give you real cash for involuntary as opposed to AA credits :)

I once got about $2,000 from AA just by bumping from one flight to another all day :)

Posted by
3178 posts

My United flight a couple of months ago started at $700 and quickly went to $1100 ! Unfortunately I needed to be on that flight @%&!

Posted by
774 posts

Delta at least has cash cards at the gate ready to be loaded with funds for people who give up their seats.

Posted by
4932 posts

Delta has become very good at managing overbooking. I feel like I haven't been on a flight asking for volunteers to give up seats in a decade or so, and I fly a fair amount. Delta has also been very aggressive with respect to avoiding involuntary bumps for a long time.