I need help with redeeming 31,000 miles I purchased from Alitalia last Christmas time for $1,020. The miles are expiring at the end of this month, June 30. I have travel to Italy booked on Alitalia for September, but the class of ticket does not allow me to use the miles to upgrade the seats. If I spend $2,000 more on my seats I can use the $1,020 worth of miles to upgrade. I am not interested in spending more. Alitalia customer service has been unhelpful and rude and doesn't care that I have $1,020 dollars invested in them that I can't find a way to use in the 6 month window they provided. I have thought about ways to somehow turn those miles back to cash. I though about booking through Alitalia a refundable flight on partner airline Delta, and then try to use that ticket as credit with Delta in the future. However, I expect Alitalia will require 50,000 miles to purchase that ticket since that is the minimum for their own bookings. I am not very excited about buying more miles with Alitalia and sinking more money into this mistake. So, I am looking for creative ideas as how to put 31,000 Alitalia miles to work in the next two weeks before they expire. I am considering a charitable donation, which I've done before, but I don't see an easy way to do it on their website. Thanks in advance for your ideas, Dave Dave
Try posting on Flyertalk.com on the Alitalia forum, they may be able to help.
I will do that, thanks. I also canceled my existing tickets with Alitalia and am going with another carrier. The customer service experience with them has been horrific. I can't imagine what they are like with delays and lost luggage.