Airline changed our seats!

Did the type of aircraft change? We had seats on a plane with a 1-1-1 business class configuration and booked one in front of the other. I make it a habit to periodically check flights and prices and discovered the aircraft had been changed to a larger one with a 1-2-1 configuration. We had not been notified. I was able to change our seats to 2 together but notice others that I am guessing are 2 people traveling together are still in back to bad or cross aisle configurations. So they may be in for an unpleasant surprise when they check in.

Can you contact the airline in advance and request 2 seats together as you had originally booked? That way if anyone else wants seats changed (which may well be the case) or seats open up you’ll be higher up on the list to be reseated together.

If I remember correctly it was a different seat arrangement. 3-4-3..Now it is 3-3-3. So maybe that explains it. But every seat is now booked so maybe they will go back to a bigger plane. Fingers crossed

Happens all the time. I check my flights and seats once a week in the months leading up to our trip and once a day in the week before our trip. Airlines change aircraft, which changes the seating plan, which changes your seats. Or they move you for another reason--like a mom with a baby needs the bulkhead seats you purchased (happened once to us). Call or chat with the airline--they can usually accommodate you.

I agree with the above advice: call and talk to an agent. Maybe they can move someone else traveling alone on an reservation and allow you to be together. Odd they would split up people who are on the same reservation.

One more thing to add: When this has happened to us in the past, the airline blocks out all the seats for a period of time until they get the flight schedule and aircraft finalized. It will appear that all seats are booked (occupied) when really they aren't. They are still in the process of finalizing everything, and the actual, correct seat plan and available options will be viewable when that is done. In my experience, this takes a few days to up to a week.

What slbdaisy said - you may have tickets "booked" but not "issued" which sometimes affects whether you can upgrade or change seats. Agree with the others who said to call...

This happened to me coming back from Paris on air france, since we had a new plane none of the seat numbers synced up and several people discovered that they were supposed to share a seat with another passenger. Hilarity ensued.