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Planning on driving in Southern Germany in September for the first time. Has anyone ever used EconomyCar Rental? If so, have you had any problems?

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I used Kemwell and foudn their prices were the least expensive. you can do it on line but you can also call a 800 number to talk with a person if yo have questions. I like the fact that if I used the car for few days they credited my account for the difference immediately. and that it was a turn key experience.