I was originally booked on this tour and had planned to arrive a day early, no rooms were available at the hotel the Rick Steves Tour was using so I booked at room at Hotel Rialto. Unfortunately we had to change our tour date and the Booking company would not refund me any money, so if anyone wants that room I will make them a great deal. Thank You Rob Davis
That is such a shame!
Did you call the hotel to book that extra night's stay? I've noticed that even when booking dot com or the likes have indicated a hotel was not available, if I called or emailed that hotel directly they've been able to accommodate us.
Yes I did talk with people at Pensionne they were very helpful but the had another RS Tour in the rooms at the time.
Could you possibly transfer your reservation to the night before the tour you're now taking? A change fee might cost less than starting all over.
Tried that