Hi. I went on this tour last July. I can't recall exactly how much time we spent in Zermatt. Sometimes traffic from northern Europe to Italy, or in the opposite direction, can slow travel down. Also, on leaving, we hustled to catch a specific train in order to catch (for lack of a better term) the bus train. There is a train that the bus can board which cuts through mountains and saves lots of time. Anyway, traffic was a factor re our time at Zermatt.
The weather was good with clouds obscuring the Matterhorn for most of the time. Many of us elected to take the Sunnegga funicular and lunch at the restaurant there. Good rösti, outdoor seating. While there, the clouds almost cleared. I have a few nice pics of the peak. When we returned to the town below, the clouds totally shifted, and we were able to get clear photos of the peak. Very lucky.
Several tour members, in little groupings, lunched at Sunnegga. Others attempted to continue on taking a higher lift. I think most of those folks were disappointed. They got anxious about time to return and did not have the relaxing time we did at Sunnegga. They also did not get the snaps we did from the restaurant porch.
Even if it had been dreary or rainy, I think I would have enjoyed being at Sunnegga over eating in the town. While Sunnegga was not empty, it did not have near as many folks visiting as did the lower town. I hope this helps in some way.
Debbie