I'm reminded of another hotel on our Loire to the South of France tour, I'll edit to add the name when I think of it, but I wanted to share this excerpt from my 2019 Trip Report:
Our hotel was right beside the Roman Arena but well away from the main street where our bus dropped us off. There is a warning on these tours that you may be expected to haul your luggage over cobblestones a fair distance and the hotel may not have an elevator. This warning was tailor made for Arles. About 1/2km walk, cobblestones, uphill. We had one couple in their mid-70’s on the tour who are in good shape for their age, but the wife was struggling with her suitcase and needed help from one of our tour members. I sought her out on the morning we were heading back to the bus and carried her suitcase for her. By this time, we were a close-knit group and help like this would be automatic for some of our older members. Back to the day we arrived at the hotel though, to get to our 2nd floor room meant a climb up a steep, narrow set of stairs, we got to the top, made a sharp right and down a hall, down 3 stairs and then up 3 stairs. Along the way we ran into a solo traveler in our group-early 60’s who didn’t pack light. She’s a very nice woman-a librarian, but today she was dropping f-bombs about stairs and suitcases. I couldn’t help but laugh, but also took her suitcase and got it to her room. I believe I learned a few new words that day and she swore she’d learned her packing lesson.
This is the kind of unique experience and hotel I hope for on a tour and it makes for a good story. Despite the walk and the stairs, the hotel was fine. The breakfast buffet included a powered juicer that I could make my own freshly squeezed orange juice with. I've never seen that before or since and I gave it a good workout that morning.