The no grump policy on our RS tour worked as advertised. No one complained at all on the tour and we all seemed to have a great time. When I read one of the reviews from our tour, I noticed that at least one tour member did not have as good of a time as I thought she was having. She thought the tour was more strenuous than expected yet she never complained once. I have talked to people that have used other tour companies and they said they had a lot of complainers. One person said that every night before they turned into bed, they attended at meeting with their guide and tour members where they expressed what they liked and what they disliked for that day. How awkward is that? While on our tour I asked our guide, how many people he had to ask to leave the tour and he said there were six. They were just ruining the tour for everyone else. This was over a twenty year period.
I was wondering if there were any people on tours you have been on (either a Rick Steves Tour or some other tour) that have been kicked off the tour and for what reason? Were there any occasions where someone should have been kicked off the tour and weren't?